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J Korean Gerontol Nurs > Volume 16(1):2014 > Article

Original Article

J Korean Gerontol Nurs. 2014 Apr;16(1):38-48. Korean.
Published online Apr 30, 2014.  http://dx.doi.org/10.17079/jkgn.2014.16.1.38
© 2014 Korean Gerontological Nursing Society
Effects of a Telephone-based Support Group Program for Family Caregivers Providing Long-term Care for Elders
Eun-Young Kim,1and Jeong Ok Kwon*2
1Department of Nursing, Dong-A University, Busan, Korea.
2Graduate School, Department of Nursing, Dong-A University, Busan, Korea.

*Corresponding author: Kwon, Jeong Ok. Graduate School, Department of Nursing, Dong-A University, 3 Dongdaeshin-dong, Seo-gu, Busan 602-714, Korea. Tel: +82-51-240-2785, Fax: +82-51-240-2920, Email: rnjs224@naver.com
Received November 12, 2013; Revised February 11, 2014; Accepted March 17, 2014.

This is an open-access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.



The purpose of this study was to develop a telephone-based support group program for family caregivers providing long-term care for elders and to identify the program's effects on depression, caregiving burden and satisfaction.


A non-equivalent control pre-post design was used. Participants were recruited from support groups in 3 long-term care agencies and were assigned to the experimental group (n=16) or control group (n=19) receiving usual care. For the experimental group, the telephone-based support group intervention, consisting of the self-help group activity in small group, given for 8 weeks. Outcomes included changes in depression, caregiving burden and satisfaction. Data were analyzed using Fisher's exact test and Mann-Whitney U-test with SPSS/WIN 21.0.


After 8 weeks intervention, the experimental group had significantly increased caregiving satisfaction (Z=-2.39, p=.017) compared to the control group. Within the experimental group, scores for depression were significantly decreased (Z= -2.26, p=.024) but not the caregiving burden (Z=-0.99, p=.320).


The results indicate that a telephone-based support group program is effective in increasing caregiving satisfaction, and decreasing depression. Therefore, it can be utilized in the field of nursing for family caregivers providing long-term care for elders.

Keywords: Caregivers, Self-help groups, Telephone.


Table 1
Telephone-based Support Group Program

Table 2
Homogeneity Test for General Characteristics between Experimental and Control Groups

Table 3
Homogeneity Test for Variables between Experimental and Control Groups

Table 4
Mean Differences in Dependent Variables between the Two Groups


This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology (2010-0004431).

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